{"id":3,"date":"2020-10-04T19:17:50","date_gmt":"2020-10-04T17:17:50","guid":{"rendered":"https:\/\/www.kristalhotel.ro\/?page_id=3"},"modified":"2021-02-15T17:00:59","modified_gmt":"2021-02-15T15:00:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kristalhotel.ro\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1606206914145{padding-top: 150px !important;}&#8221;][vc_column el_class=&#8221;text-justify&#8221;][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInDown&#8221;]<\/p>\n<p>Thank you for your interest in <strong>Kristal Hotel<\/strong>&#8216;s services and products. For us, given the special relationship with you, it is very important to ensure the protection of personal data that you provide to us. Equally, the confidentiality of your personal data is extremely important to us.<\/p>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">WHO ARE WE?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<strong>Kristal Hotel\u00a0<\/strong>este de\u021binut de <strong>Kristal Hotel S.R.L.<\/strong>, cu sediul social \u00een Foc\u0219ani, Bulevardul Bucure\u0219ti nr. 16, jude\u021bul Vrancea,<strong>\u00a0<\/strong>cod de \u00eenregistrare fiscal\u0103: RO40763036, num\u0103r de \u00eenregistrare la Registrul Comer\u021bului J39\/444\/2019. Odat\u0103 cu intrarea \u00een vigoare a Regulamentului General UE privind Protec\u021bia Datelor (GDPR) \u00eencep\u00e2nd cu data de 25 mai 2018 referitor la protec\u021bia persoanelor cu privire la prelucrarea datelor cu caracter personal \u0219i libera circula\u021bie a acestor date, cu modific\u0103rile \u0219i complet\u0103rile ulterioare, <strong>Kristal Hotel S.R.L.<\/strong> administreaz\u0103 \u00een condi\u021bii de siguran\u021b\u0103 \u0219i numai pentru scopurile specificate, datele personale pe care ni le furniza\u021bi, pentru desf\u0103\u0219urarea activit\u0103\u021bii \u00een sectorul serviciilor de cazare. Scopul acestor m\u0103suri sunt de a stabili responsabilit\u0103\u021bile angaja\u021bilor\u00a0<strong>Kristal Hotel S.R.L.<\/strong>, pentru \u00eendeplinirea obliga\u021biilor referitoare la garantarea \u0219i protejarea drepturilor \u0219i libert\u0103\u021bilor fundamentale ale persoanelor fizice, \u00een special a dreptului la via\u021ba privat\u0103, cu privire la prelucrarea datelor cu caracter personal. Scopul colect\u0103rii \u0219i prelucr\u0103rii datelor este pentru furnizarea de servicii hoteliere \u0219i de turism \u00een structurile de primire turistic\u0103, \u0219i pentru prestarea serviciilor de alimenta\u021bie public\u0103 la toate loca\u021biile la care societatea are deschise puncte de lucru. Scopul colect\u0103rii datelor este acela de a asigura accesul \u0219i protec\u021bia turi\u0219tilor \u00een structurile de primire turistic\u0103, \u0219i pentru prestarea serviciilor de alimenta\u021bie public\u0103. <strong>Kristal Hotel S.R.L.<\/strong>\u00a0respect\u0103 dreptul la intimitate al persoanelor ale c\u0103ror date sunt prelucrate, prin \u201c<em>Politica de confiden\u021bialitate<\/em>\u2019\u2019, cu scopul de a informa asupra modului \u00een care sunt colectate, folosite \u0219i procesate informa\u021biile cu caracter personal. Informa\u021biile \u00eenregistrate sunt destinate utiliz\u0103rii de c\u0103tre operator \u0219i sunt comunicate numai urm\u0103torilor destinatari: autorit\u0103\u021bilor publice centrale \/ locale. Datele dumneavoastr\u0103 nu vor fi transferate \u00een str\u0103in\u0103tate \u00een vederea prelucr\u0103rii.[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">CE DATE PRELUCR\u0102M?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p>In order to deliver the requested goods and services, to confirm the order, to inform you about the status of the order, to provide answers to the complaints placed and the services offered, as well as to carry out commercial activities, promotion of goods and services, marketing, advertising, development, market research, statistics, monitoring of sales and buying behavior of customers, administrative and media activities, you agree to entrust us with the following personal data: name, surname, home address, e-mail address, phone number. Please do not provide us with any other personal data other than those strictly necessary for the purpose specified in this policy.<\/p>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">WHAT IS THE PURPOSE AND LEGAL BASIS OF THE PROCESSING?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p>The personal data provided with your consent are and will be collected and processed by us exclusively for the purposes that we will present in the following. We mention that the processing of personal data is carried out on the basis of your consent in this respect, according to article 6 paragraph (1) letter (a) of the General Data Protection Regulation, hereinafter referred to as Regulation(s). Situations in which Kristal Hotel S.R.L. will collect and process your personal data and the purposes for which this data will be processed are as follows:<\/p>\n<ul>\n<li>The purpose of processing your personal data in the case of online bookings on the <a href=\"https:\/\/kristalhotel.ro\/en\/\">kristalhotel.ro<\/a> website is to meet the mandatory requirements for the transmission of data related to card payments of the services you book through the electronic online payment tools found on the site.<\/li>\n<li>The purpose of processing your personal data in case of registration for events organized by Kristal Hotel S.R.L. at Kristal Hotel consists of sending the access ticket to the event, allowing access to the event, based on recorded data, communicating information related to the event, information about events similar to the one you signed up for, organized in the future and billing, in case of paid events;<\/li>\n<li>The purpose of processing personal data in this case is to inform you about our products and services and the events we organize.<br \/>When you post comments or questions on the Facebook platform, your name and any data you provide in that comment \/ message are retained for the purpose of subsequent notification of services, products or events organized by us.<\/li>\n<li>When you use the contact form as well as the booking form on our site.<\/li>\n<li>The data collected may be processed for purposes of legitimate interest to create statistics that allow us to develop new products, make certain adjustments, make better business decisions or meet customer or potential customer expectations at the highest possible standards.<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">WHO HAS ACCESS TO YOUR DATA?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p>We inform you that in order to have an efficient collaboration with you both through email and the social network Facebook, only our employees and delegates from within the company have access to your data. The categories of services and personal data used are the following:<\/p>\n<ul>\n<li>SMTP services (email communication) &#8211; e-mail address;<\/li>\n<li>Contact Services &#8211; Online communication &#8211; e-mail address, name, surname, telephone number;<\/li>\n<li>Newsletter services &#8211; e-mail address, name, surname, telephone number;<\/li>\n<li>Billing services &#8211; name, surname, personal identification number, e-mail address, telephone number, address;<\/li>\n<li>Courier \/ postal services &#8211; name, surname, e-mail address, telephone number, address;<\/li>\n<li>SMS sending services &#8211; telephone number;<\/li>\n<li>Online payment processing services (online reservations) &#8211; name, surname, e-mail address, telephone number, address;<\/li>\n<li>Commenting services &#8211; name, surname, e-mail, telephone number;<\/li>\n<li>Accounting services &#8211; name, surname, address, personal identification number;<\/li>\n<li>Legal services &#8211; name, surname, address, personal identification number;<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">HOW LONG IS YOUR DATA STORED?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p>The personal data provided by you will be processed during the course of the contractual relation with you, as well as subsequently, for a reasonable duration, which may not be shorter than the general limitation period.<\/p>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">WHAT ARE YOUR RIGHTS?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;no-bottom&#8221;]<\/p>\n<p>As a data subject, you have the following rights:<\/p>\n<ul>\n<li><strong>the right to access data<\/strong> &#8211; you have the right to obtain from <strong>Kristal Hotel S.R.L.<\/strong> a confirmation that personal data concerning you is being processed or not, as well as access to that data; at the same time, you can obtain a copy of the personal data provided to our company and which is subject to processing; for any other copies requested by you, <strong>Kristal Hotel S.R.L.<\/strong> may charge a reasonable fee, based on administrative costs; if you enter the application in electronic format and unless you request another format, the information will be provided to you in a commonly used electronic format;<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;no-bottom&#8221;]<\/p>\n<ul>\n<li><strong>the right to rectification<\/strong> &#8211; you have the right to obtain inaccurate personal data rectification by <strong>Kristal Hotel S.R.L.<\/strong>, as well as the right to obtain personal data that is incomplete; <strong>Kristal Hotel S.R.L.<\/strong> will communicate to each recipient to whom the personal data have been disclosed any rectification thereof, unless this proves impossible or involves disproportionate effort and will inform you of these recipients, if you so request;<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;no-bottom&#8221;]<\/p>\n<ul>\n<li><strong>the right to delete data<\/strong> &#8211; you have the right to obtain from <strong>Kristal Hotel S.R.L.<\/strong> deletion of personal data concerning you without undue delay, and <strong>Kristal Hotel S.R.L.<\/strong> has the obligation to delete such data when: (i) personal data are no longer necessary for the purposes for which they were collected or processed; (ii) you withdraw your consent on the basis of which the processing takes place and there is no other legal basis for the processing; (iii) you object to the processing and there are no legitimate reasons prevailing in respect of the processing; (iv) personal data have been processed unlawfully; (v) personal data must be deleted in order to comply with a legal obligation incumbent on <strong>Kristal Hotel S.R.L.<\/strong> under European Union or Romanian law; <strong>Kristal Hotel S.R.L.<\/strong> will communicate to each recipient to whom the personal data have been disclosed any deletion, unless this proves impossible or involves disproportionate effort, and will inform you of these recipients if you so request;<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;no-bottom&#8221;]<\/p>\n<ul>\n<li><strong>the right to restrict processing<\/strong> &#8211; you have the right to obtain from <strong>Kristal Hotel S.R.L.<\/strong> restricting the processing if you are in one of the following cases: (i) you dispute the accuracy of the data, for the period allowed by <strong>Kristal Hotel S.R.L.<\/strong> to verify the accuracy of the data; (ii) the processing is illegal and you object to the deletion of personal data, requesting instead to restrict their use; (iii) <strong>Kristal Hotel S.R.L.<\/strong> no longer needs personal data for the purpose of processing, but you request them for the establishment, exercise or defense of a right in court; or (iv) you objected to the processing for the time period in which it is verified whether the legitimate rights of <strong>Kristal Hotel S.R.L.<\/strong> prevail over your rights; <strong>Kristal Hotel S.R.L.<\/strong> will communicate to each recipient to whom the personal data have been disclosed any restriction on processing, unless this proves impossible or involves disproportionate effort and will inform you of these recipients, if you so request;<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<ul>\n<li><strong>the right to data portability<\/strong> &#8211; you have the right to receive your personal data, as provided to <strong>Kristal Hotel S.R.L.<\/strong>, in a structured, commonly used and automatically readable format and to transmit this data to another operator, under certain conditions; In exercising this right, you have the right to have personal data transmitted directly from <strong>Kristal Hotel S.R.L.<\/strong> to another operator when this is technically feasible;<\/li>\n<li><strong>the right to object<\/strong> &#8211; you have the right to object, for reasons related to the particular situation in which you are, at any time, to the processing of your personal data, including the creation of profiles based on those provisions;<\/li>\n<li><strong>the right not to be subject to a decision based solely on automatic processing, including profiling;<\/strong><\/li>\n<li><strong>the right to file a complaint<\/strong> with the National Authority for the Supervision of Personal Data Processing;<\/li>\n<li><strong>the right to withdraw your consent at any time<\/strong>, without affecting the lawfulness of the processing of personal data carried out by <strong>Kristal Hotel S.R.L.<\/strong> on the basis of consent before its withdrawal.<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"awe-special-heading text-center\"><h3 style=\"font-size:28px\">HOW DO YOU HAVE ACCESS TO YOUR DATA?<\/h3><\/div>[vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p>For any questions or requests regarding the personal data you have sent us, including in order to exercise your rights, as they are mentioned in the previous section, you can contact us in writing at: 16 Bucharest Boulevard, Foc\u0219ani, Vrancea county, Romania, or by email at <a href=\"mailto:office@kristalhotel.ro\">office@kristalhotel.ro<\/a>. <strong>Kristal Hotel S.R.L.<\/strong> will provide you with the requested information in electronic format when possible, unless you request another format. The information provided, as well as any communication and measures taken in your exercise of the above rights are provided free of charge by <strong>Kristal Hotel S.R.L.<\/strong>, however, if your requests are unfounded or excessive, in particular due to the their repetitive, <strong>Kristal Hotel S.R.L.<\/strong> may: (i) either charge a fee, taking into account the administrative costs of providing the information or communication or of taking the requested measures; (ii) either refuse to comply with the request. Please note that by accepting this agreement, your personal data will be processed by <strong>Kristal Hotel S.R.L.<\/strong>, in accordance with this Personal Data Processing Policy.<\/p>\n<p style=\"text-align: center;\">Thank you!<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1606206914145{padding-top: 150px !important;}&#8221;][vc_column el_class=&#8221;text-justify&#8221;][vc_column_text size=&#8221;0&#8243; css_animation=&#8221;fadeInDown&#8221;] Thank you for your interest in Kristal Hotel&#8216;s services and products. For us, given the special relationship with you, it is very important to ensure the protection of personal data that you provide to us. Equally, the confidentiality of your personal data is extremely important to us. 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